Overview

At Arka All Natural, we strive to ensure your complete satisfaction with our products. If for any reason you are not entirely happy with your purchase, we’re here to help.

30-Day Return Policy
We offer a 30-day return policy from the date you receive your order. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

Eligibility for Returns
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Several types of goods are exempt from being returned:

Perishable goods such as food, flowers, newspapers, or magazines
Intimate or sanitary goods, hazardous materials, or flammable liquids or gases
Process for Returns
Contact Us: To initiate a return, please email our customer service team at [email address] with your order number and the reason for your return.
Return Approval: Once your return request is received and inspected, we will send you an email to notify you of the approval or rejection of your return.
Shipping: If approved, you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.

Late or Missing Refunds
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. If you’ve done all of this and you still have not received your refund yet, please contact us at arka.allnatural@gmail.com.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at arka.allnatural@gmail.com and send your item to: 102, Aagam Flats, Nr. Mehul Jain Society II, Shubhanpura, Vadodara-23, Gujarat, India.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

Shipping Returns
To return your product, you should mail your product to:  102, Aagam Flats, Nr. Mehul Jain Society II, Shubhanpura, Vadodara-23, Gujarat, India. Depending on where you live, the time it may take for your exchanged product to reach you may vary.

Contact Us
If you have any questions on how to return your item to us, contact us at arka.allnatural@gmail.com or +91 9909962639.